Month: October 2025

Ensuring Smooth Plan Year Renewals Series Part 3: The Power of Proactive Data Cleanup

HR professionals have seen it all when managing the monthly premium billing administration of a group’s employee benefits: the incorrect rates, the swapped plans, the missing dependents, etc. So many pieces of information need to synchronize to deliver a positive benefits experience to employees. When the plan year runs smoothly, groups are more likely to renew, so now is the time to encourage them to verify their enrollment data. If eligibility and enrollment files are not validated, the new plan year begins with compounded mistakes, premium leakage, and crisis management.

Ensuring Smooth Plan Year Renewals Series Part 2: Building Your Pre-Enrollment Technology Foundation

The difference between a seamless January 1st plan year launch and twelve months of billing chaos often comes down to a critical decision: when do you plan your technology implementations? New software capabilities can vary drastically in the length and complexity needed to get you onboarded and effectively use the new solution. A powerful billing solution can be implemented in 1-3 weeks with the right partner and a good understanding of your data. However, brokers must encourage groups to decide on which technology solutions they are going to implement well in advance of the enrollment season.