How AdminaHealth Helps Charter Schools Achieve Ongoing Accuracy While Saving Over 20+ Hours/Month
Education for Change, serving Oakland, California, with six schools and over 500 employees, faced significant challenges with benefits billing. Their overwhelmed HR team lacked the capacity for accurate monthly reconciliation, leading to financial losses and employee benefit disruptions. By partnering with AdminaHealth, they transformed their process, achieving significant time savings, improved accuracy, and enhanced employee satisfaction.
Challenges
Prior to AdminaHealth, Education for Change’s small HR team faced overwhelming challenges managing approximately 30 monthly benefit invoices. Manual reconciliation was time-consuming, taking several days, and lacking checks and balances, which led to frequent errors. These errors included overpayments for terminated employees, discrepancies in coverage, and employees being denied services despite being enrolled. This resulted in financial losses and increased employee frustration.
Solution
Education for Change implemented the AdminaHealth Billing Suite, which was facilitated by its benefits broker. The platform provided automated reconciliation, error detection, and streamlined invoice management.
Sandra Barrios, Education for Change’s Director of HR & Payroll, and her team received dedicated US-based White Glove support, including training and ongoing assistance, from their AdminaHealth Relationship Manager. This allowed them to quickly identify and rectify billing discrepancies.
Results
AdminaHealth dramatically reduced the time spent on monthly reconciliations from several days to under an hour. The system identified and corrected long-standing errors, including overpayments for terminated employees, resulting in significant cost savings. Accuracy in billing improved, ensuring employees were correctly covered and reducing service denials. Sandra reported increased confidence in their benefits administration and praised the platform’s ability to provide checks and balances, ultimately contributing to a more efficient and reliable benefits process.
Before AdminaHealth
With AdminaHealth
Premium Billing Took 3+ Days a Month
Premium Billing Takes 1.5 Hours or Less
Lack of Checks and Balances
A System for Checks and Balances
HR Department Overwhelmed
HR Department Able to Focus on Other Critical HR and Payroll Tasks
Firefighting Issues Caused By Data Discrepancies
Increased Accuracy, Fixing Discrepancies Before they Snowball
Financial Losses: Paying for Termed Employees, Unable to Recover Premium for Errors Discovered Too Late
Stays on Budget, Month After Month
Employees Being Denied Coverage due to Unsynchronized Data
Data is Synchronized Between Enrollment, Payroll, & Carriers, Leading to Happy Employees
“The top three reasons I would recommend AdminaHealth are time savings, accuracy, and ensuring employees are appropriately covered.”
-Sandra Barrios, Education for Change Director of HR & Payroll
If you would like to streamline and automate your premium benefits billing, request a quote from AdminaHealth today: