The AdminaHealth® Team
The AdminaHealth team is here to help your organization run smoothly and efficiently.
CEO & Founding Member
Robert A. Bull
CEO & Founding Member
About Rob
A recognized operations and technology thought leader and award-winning C-Suite executive, Robert A. Bull created the AdminaHealth portal and drives the company’s strategic vision. He is also the CEO and a founding partner of Salus Finance, which helps self-funded companies streamline healthcare-related expenses and supports companies transitioning into self-funded plans.
Robert previously led product development and operations as COO for both AdminaHealth and Salus Finance. He served as the Director of Enterprise Services for Recovery Auditing Company Connolly LLC, managing a team of 47 people across nine locations and three countries, and led the IT integration of Connolly’s acquisition of iHealth Technologies in preparation for their IPO as Cotiviti. As General Electric Asset Management’s (GEAM) Senior Program Manager of Global Computing, Robert oversaw a team of 93 employees based in 13 countries and 17 locations. He received numerous awards while there, including the CIO Award and the CEO’s ”Above and Beyond Award,” the highest honor presented at GEAM.
A frequent speaker at industry conferences and events, Robert served as keynote of Knowledge10 (Service-now.com) in San Diego, CA. He has also been a featured speaker at GE Global Infrastructure Services (GIS), GE Technical Services Group (TSG), CompuCom’s Executive Roundtable, and the SAP Conference, Sapphire Now + ASUG, among others.
Compliance & Operations
Laura Bull
Chief Operating Officer & Chief Information Security Officer
About Laura
A results-driven business leader, Laura Bull has a passion for exceeding excellence in customer service, team member development, and organizational performance. As Chief Information Security Officer at AdminaHealth, Laura establishes information security policy and directly oversees training for security awareness/HIPAA for internal team members and third party vendors.
Laura has more than two decades of experience in client services, management, and developing employee talent. She provides effective solutions with the ability to successfully identify innovative approaches to maximize optimum results. Previously AdminaHealth’s Director of Business Development, Laura fostered relationships with current clients and prospective leads and implemented processes to enhance the sales cycle. She honed her management skills at a multinational corporation providing a global workplace.
Younes Ismael-Aguirre, CA, CPA
Chief Financial Officer
About Younes
Younes Ismael-Aguirre is a financial executive with extensive experience in fast-paced companies, growing both organically and through acquisitions. Over the last 10 years, Younes has been working for different mid-sized companies, where he was responsible for building accounting teams, implementing process improvements, creating new forecast tools, ensuring GAAP and debt compliance, fostering strong relationships and ensuring that business units’ needs were met, among other tasks. All these improvements resulted in the delivery of accurate and timely financial statements as well as reliable forecasting and KPI reporting.
Prior to that, Younes spent over a decade working for Deloitte where he started his career as an auditor. Younes holds both CA and CPA designations.
Sales & Marketing
Michael Foley
Business Development
About Mike
Mike Foley is a veteran of the employee benefits industry with experience as a broker, account executive, sales professional, and entrepreneur. Most recently Mike contributed his business development expertise to Selerix, a benefit enrollment software company, spurring material growth. Most of his career has been spent working for Marsh McLennan companies in the sales and account management areas. Over the span of those years Mike has contributed to employee benefits product development, adaptation of benefits enrollment techniques including software and enablement, and assisted numerous national accounts with design and execution of their voluntary benefits strategy.
Mike and Donna, his spouse, reside in Omaha, NE. Family consumes their spare time; they have 4 grown children and 9 grandchildren.
Christian Morris
Vice President of Sales
About Christian
As Vice President of Sales, Christian Morris drives visibility and educates the various members of the benefits and insurance ecosystem on the value of the AdminaHealth platform.
Christian brings more than 15 years of business development and entrepreneurial leadership experience in technology, media, and publishing. Prior to joining the AdminaHealth team, he was Managing Partner of Smartpath Labs; a boutique software development and business advisory firm primarily focused on assisting early and mid-stage technology organizations. Christian has also held senior sales and marketing positions in software, publishing, and media organizations in both Europe and the US.
Beyond his professional career, Christian has a strong interest in community service, currently serving as Board Chair for Family ReEntry; a Connecticut-based non-profit organization offering programs for individuals and families impacted by the criminal justice system. Past non-profit involvement includes the Entrepreneurial Council of CTNEXT and Sound Affects, an organization dedicated to transforming how the war on cancer is fought and financed.
Christopher Arcoleo
Vice President of Sales
About Christopher
Chris Arcoleo is a seasoned industry professional with over three decades of successful sales leadership, national account management, and channel development. He brings unique expertise to help clients with digital transformation of their enrollment, benefits administration, and premium billing processes. Prior to joining AdminaHealth, he was at Centivo, where he was responsible for establishing and maintaining nationwide distribution relationships. Prior to Centivo, he was at miEdge (now Zywave), where he developed and grew the company’s national partnerships. Chris also held sales positions at Liazon, OnlineBenefits, Benergy, bswift, and Decisely.
Arcoleo holds a B.A. from New England College in Henniker, NH. As a semi-retired sports car racer, he enjoys watching Formula 1 and taking his personal car to dedicated track days. He lives with his wife in Florida, where he also enjoys exercise, salt-water fishing, and beach days.
Jenny Collinson
Vice President of Marketing & Communications
About Jenny
Jenny Collinson oversees all the outward-facing communications and strategic marketing strategy at AdminaHealth. She brings over ten years of experience in leading digital and traditional marketing initiatives. She previously served as the Director of Marketing & Communications at Hyde School, a private boarding high school in mid-coast Maine. Her key responsibilities in this role were brand stewardship, implementing marketing automation, digital marketing, content creation and curation, graphic design, and website management. She has also done consulting work to help growing businesses develop competitive brand identities and strategic marketing plans.
Jenny holds a Master’s degree in Brand Development from Bath Spa University’s School of Art and Design and a Bachelor’s degree in Studio Art from Smith College. She has an accreditation in Color Psychology from Colour Affects in London.
When not creating, she enjoys gardening, cooking, and spending time with her family going on adventures at their island cottage on the coast of Maine.
Customer Success Team
Tim Sakayev
Chief Customer Success Officer
About Tim
Tim Sakayev is a hands-on leader with over 15 years of experience delivering results across regulatory compliance, hedge fund operations, project management, and IT. Throughout his career, he’s always positioned himself at the intersection of technology and business, driving delivery of cross-functional strategic objectives while emphasizing consistency, discipline, and precision in execution.
Tim previously served in multiple roles at Compliance Solutions Strategies (formerly Advise Technologies), a regulatory reporting solutions provider for top asset managers. His latest title was Director of Operational Best Practices and Data & Analytics. Throughout his tenure at Advise/CSS, Tim established and led the Managed Services group, expanding the company’s offering into the services domain, guiding high-value and high-complexity implementations, and steering recovery of at-risk client engagements.
In addition, Tim co-managed the company’s Regulatory Best Practices group, advising clients on the interpretation and implementation of best practices for regulatory reporting while co-authoring regulatory reporting manuals and working closely with clients.
Tim holds Master of Business Administration in Strategy and Financial Instruments from NYU Stern School of Business. He is also a CAIA charter-holder and PMI-certified Project Management Professional.
Kathy Cravinho
Customer Success Manager
About Kathy
Kathy Cravinho ensures that all AdminaHealth users have uninterrupted support and communication they can rely on. She brings two decades of experience in client services to her roles as Manager of Customer Relations and Administration at AdminaHealth and Salus Finance.
Kathy excels at developing strong relationships with clients and colleagues across all levels of management. She is well-versed in effectively implementing and managing day-to-day operational procedures and regularly engages in rigorous problem solving with great success.
Prior to joining AdminaHealth and Salus Finance, Kathy was the Director of Membership Services at IDOC LLC, a practice management and development organization for optometrists. As Director, she created and developed a Member Service Department and team, increased engagement of new members by 50%, and surpassed projected growth for the year. Kathy has also held client service positions with both Reuters-Stockval and Newgate Capital.
Siobain McHugh
Relationship Manager
About Siobain
Siobain McHugh has worked in the healthcare industry for the past 25 years with a focus on data management and data analytics. Prior to joining AdminaHealth, she held varying positions at Optum helping Fortune 100 employers with their healthcare operations productivity.
Most recently Ms. McHugh was Senior Manager at Optum where she was the subject matter expert for the data warehouse and reporting system working closely with Sales and Marketing.
She also spent many years as an Implementation Manager acting as the primary client contact between Optum and external data sources and vendors where she successfully managed the implementation of 10-12 integrated data warehouses for employers. She identified risks, managed timelines, and ensured appropriate resource allocation. In this role she worked directly with employers, brokers, TPAs, and hundreds of data suppliers. Here her focus was on business development, revenue retention, growth, and client satisfaction.
Siobain received her B.S. from Quinnipiac University and an MBA from University of New Haven. She is active with her community’s Meals on Wheels program and assorted school fundraising activities.
Joe Mogelnicki
Relationship Manager
About Joe
Joe Mogelnicki brings over 15 years of technology leadership experience solving complex initiatives through application and business process design. Prior to joining AdminaHealth, he was an Associate Director of Business Platform Support for Direct-to-Consumer and International Division at The Walt Disney Company.
Joe has spent his career working closely with customers to understand their business challenges and turning those challenges into actionable applications. Aside from his application technology development experience, Joe brings extensive knowledge of project implementation and management, requirements management, and forecasting. Joe has led the development and implementation teams responsible for process management, data warehousing, and application development.
Joe received his Bachelor’s Degree from Roger Williams University.
Kim McPherson
Relationship Manager
About Kim
Kim McPherson has over 13 years of experience in healthcare data integration & analytics consulting and over 10 years of experience in IT project management. She has a broad spectrum of experiences working with claims, risk, and quality data. She is well-versed in agile, security & compliance, training, project, and product management. She has excellent technical skills and a unique ability to be able to bridge communication between stakeholders, business, product, and development.
Kim is committed to delivering her clients the best of her ability, striving to be a creative, out-of-the-box thinker, and looking for innovative ways to meet clients’ evolving needs.
She received her MBA from Quinnipiac College and her undergraduate degree in Health Systems Management from University of Connecticut.
Kim enjoys cooking with her family, gardening, and camping. She also volunteers monthly at the Branford Community Dining Room.
Teresa Ticson
Relationship Manager
About Teresa
Teresa Ticson brings over eight years of experience in the technology side of the healthcare industry. In her prior role, Teresa spent several years supporting the development of the interface and design of electronic medical records solutions and also managing the clinical and practice management healthcare solutions.
Teresa’s focus has been on creating trusted relationships with clients, understanding their needs and serving as a main point of contact. Teresa has successfully managed and executed projects with multiple competing and collaborative business goals and objectives.
Teresa received her Bachelor’s degree in Information Science and Technology from Penn State University with a business minor.
Teresa enjoys cooking, baking, outdoor activities, and spending time with her family.
Todd Davis
Relationship Manager
About Todd
Todd Davis brings over 16 years of customer service, application support, management, and implementation experience from the Health IT and restaurant POS industries. Before joining AdminaHealth, Todd spent the last six years as an Application Support Manager at NextGen Healthcare and was the primary contact for customer escalations. Todd spent several years at SICOM Systems where he installed, trained, and provided go-live support for restaurant Point of Sale systems.
Todd graduated from Kutztown University with a Bachelor of Science degree. During his free time Todd enjoys traveling, fishing, hiking, and spending time with his wife and two English Bulldogs.
Michael Panzarino
Lead Data/Business Analyst
About Michael
Michael Panzarino attended Florida State University where he earned his Bachelor of Arts degree. After college, Michael had the opportunity to work in many different roles and programs within state government. Michael gained experience in areas including Insurance, Refugee Services, The Florida Abuse Hotline, and Revenue Management. While at The Florida Abuse Hotline, Michael earned his Advanced Yellow Belt in SIX Sigma (Yellow Belt, DMAIC, Project Management), leading to his most recent state government role in Revenue Management with the Florida Department of Children and Families. Michael strives to provide a unique perspective to all projects and roles to which he contributes.
When not working in an office or remote setting, Michael is the Director of Percussion for a local high school band program as well as a member of the Tallahassee Wind Orchestra. While at FSU, he performed with many concert/symphonic/and Latin ensembles including the drumline of the Marching Chiefs (where he met his wife). He maintains active certifications in adjudication for music and participates regularly in the advocation of music in public curricula. He and his beautiful wife MacKenzie live in Crawfordville, FL, with three wonderful dogs–Sanders, Jango, and Flint.
Yvonne Zertuche
Sr. Data/Business Analyst
About Yvonne
Yvonne Zertuche is a dynamic leader with deep expertise in benefits billing reconciliation and accounts receivable management. She previously led a billing reconciliation team at a benefits administration company, revolutionizing policies and procedures to improve time efficiency and accuracy for clients. Known for her proactive approach, she developed tools that saved over 80 hours per month, enhancing outcomes and resolving potential issues before they escalated. Her ability to foresee potential issues and implement process improvements has been a cornerstone of her success. She also managed the COBRA/Retiree Admin team, helping them achieve self-sufficiency through documentation, learning, and teamwork.
Prior to this, she spent eight years building and leading an accounts receivable department from the ground up at a security integrations company. She led an accounting system transition, trained multiple departments, and fostered a culture of process improvement and collaboration.
Her passion for developing innovative tools—primarily through her advanced mastery of Excel—has saved countless hours, making her the go-to system expert in every organization she has worked for. She thrives on optimizing processes, solving complex problems, and empowering teams to take ownership of their work, all of which attracted her to AdminaHealth.
Outside of work, Yvonne is a proud parent in a blended family of seven. They enjoy beach trips, game nights, karaoke, and Yvonne loves styling her 4-year-old’s hair—something she thinks could have been her second calling!
Kevin Boyle
Data/Business Analyst
About Kevin
Kevin Boyle brings over a decade of experience across multiple technology industries to AdminaHealth. Prior to joining AdminaHealth, he served in multiple roles at Compliance Solutions Strategies (formerly Advise Technologies), a regulatory reporting solutions provider for top asset managers in the financial technology industry. During his tenure at Advise/CSS, he led efforts to expand and maintain the regulatory coverage across the company’s suite of reporting platforms.
Before working in financial technology, Kevin held roles of business analyst and implementation specialist in the pharmaceutical technology industry for MedPro Systems, assisting on client implementations for their AggregateSpendID tracking and reporting solution.
Throughout his career, he has focused on high quality, detailed business and data analysis for the software products and implementation projects he supports.
Kevin received his B.S. in Economics from the University of Delaware.
Kate Ervin
Data/Business Analyst
About Kate
Kate Ervin brings over 25 years of experience as a technical Business Analyst specializing in Business Intelligence, application development, and product support to AdminaHealth. She combines a broad range of analytical and technical skills with a deep commitment to excellence, successfully providing clients with superior products and services throughout her career.
As a proactive, goal-oriented problem solver with a strong customer focus, Kate is passionate about delivering the most valuable and highest quality results to clients and colleagues alike.
Prior to joining AdminaHealth, Kate honed her diverse skillset across many industries, from insurance and telecommunications to commodities trading and consumer packaged goods. While her support efforts have focused primarily on the Finance, Accounting, and Trade Desk functional areas, Kate has also made significant contributions to Clinical Underwriting, Claims Processing, Customer Service, and Operational Support teams.
Kate holds a Bachelor’s Degree in Mathematics from St. John’s University and received Certified Scrum Master and Certified Scrum Product Owner certifications from Scrum Alliance Inc.
Zachary Manzo
Data/Business Analyst
About Zachary
Zac Manzo brings nearly 10 years of experience as a client-centric, Data/Business Analyst, previously having the opportunity to work closely with various financial institutions and government-sponsored enterprises. In his most recent role, he served as the Manager of the Business Analysis & Data Analytics Division for a national mortgage field services company, focusing on the implementation and on-going improvements of their enterprise content management system.
Always with the intent to maintain a creative, client-focused mindset, Zac has offered his expertise to a diverse group of technology implementation projects, including operational automation, accounting, and human resources system and process developments.
Zac holds a Bachelor’s Degree in Psychology from The College of New Jersey. During his free time, he appreciates the simple things in life such as writing and cooking. Zac currently resides in Eatontown, NJ with his wife, Seanna, and their adorable dog, Wednesday Penelope.
Margarita Elinson
Data/Business Analyst
About Margarita
Margarita Elinson is an IT professional with 15+ years of experience in equipment finance and commercial lending, in addition to direct marketing. She spent the first part of her career at one of the largest credit bureaus in the country helping a sizable financial client by preparing, compiling, and analyzing auditing materials showing data distributions at every step throughout the entire marketing campaign. Her career continued with various companies focusing on data analysis and streamlining processes, delivering quality results every step of the way.
She holds a bachelor’s degree in mechanical engineering from the Belarusian National Technical University and a certificate in computer science from DePaul University in Chicago. In her free time, she enjoys going on nature walks and experimenting with new recipes, as well as spending time with her family.
Research & Development
Software Engineering
Dennis Reaves
Chief Technology Officer
About Dennis
Dennis Reaves has been hands-on in building technology for 35 years across many industries including commerce, finance, pharmaceutical, transportation, and healthcare. Most recently, Dennis helped build cloud-based wellness tools for substance use treatment and social media tools for peer-based mental health support. Prior to working in healthcare, Dennis helped build pharmaceutical labeling tools and financial risk management tools based on weather forecasts.
In the early days of the Internet, Dennis helped build micropayment solutions and transportation solutions for global chemical companies. Before the Internet exploded in the late 90s, Dennis built enterprise project management tools and management information systems (MIS) for machine manufacturers.
Michael Spellman
Senior Software Engineer
About Michael
Michael Spellman is a senior software developer with three decades of experience working with full stack technologies. Michael enjoys looking for elegant solutions to complicated issues as shown by the patent he holds for one of his software designs. Working with the Gaming Commission he wrote an end-to-end secure scoring system to improve their current one that eliminated paper scoring, removed the humor error factor, and increased the speed of the entire process.
Michael has worked for civilian, state, and federal government institutions and enjoys bringing his accumulated knowledge to leverage against new and challenging problems. Michael has worked on the online motor vehicle registrations in Connecticut, New York, and New Jersey. He has also written a complete social services website from the ground up, allowing for customers to register for available services, administration to approve/deny/hold any services, and for the finance department to approve checks or bill as needed.
Michael holds two Bachelor’s degrees, one a Bachelor of Arts in Sociology from The University of Connections and the other a Bachelor of Science in Computer Programming from The University of Massachusetts – Lowell. When not in front of a computer Michael enjoys riding his motorcycle all over New England.
Rich Bennema
Senior Software Engineer
About Rich
Rich Bennema decided at age sixteen that he wanted to write code for a living. After thirty years of professional experience, that has not changed at all. Long before it became fashionable during the pandemic, Rich worked remotely full time for over fifteen years from his basement home office in the southwest suburbs of Chicago.
At his former company, Rich was the entire esMD department for ten years. He managed, configured, developed, and supported all aspects of the project. During that time, users of the application transferred over 65 million pages of documents electronically to CMS through the secure gateway. In 2020, Rich was the first to be certified by CMS as successfully implementing the eMDR portion of the esMD program. In the first two years of eMDR, over 10 thousand audit letters were delivered electronically to users.
Rich has a Bachelor of Science in Computer Science and Mathematics from Wheaton College. In addition to his three teenage children who keep him and his wife busy, Rich also enjoys getting his ten thousand daily steps, Sudoku, budgeting, and watching anything released by Star Wars and Marvel.
Austin Pham
Junior Software Engineer
About Austin
Austin Pham is a graduate of Western Connecticut State University with a bachelor’s degree in Computer Science. He grew up with a passion for computers and video games, and started programming in high school. He enjoys drawing, listening to music, and hanging out with friends and family.
Product
Angel Haddad
Senior Product Manager
About Angel
Angel Haddad brings over 15 years of both development and leadership experience in managing SaaS enterprise solutions for Label and Artwork Management which is used by many of the top 10 CPG and top 10 Life Sciences companies. He has worked with Design2Launch, Kodak, BLUE Software, and Esko. His recent focus has been on bringing affordable SaaS solutions to the Small and Medium Businesses arena (SMB). His passion to solving customer challenges through innovation is accompanied by solid experience in all aspects of product life cycle management including problem analysis, ideation, road mapping, agile development, commercialization, deployment, implementation, and support.
While growing in his career from software development into project management and then product management, Angel acquired the necessary skills to define and articulate new concepts, challenges, solutions, roadmaps, product details, and more to diverse audiences including leadership, customers, end users, and other teams at various levels of technical and business proficiencies.
Angel was born and raised in Israel, then went to Germany for his college education. He obtained his Vordiplom in Computer Science from the University of Karlsruhe then moved to the United States where he continued his education and received his B.Sc. in Computer Science and MBA from the University of Bridgeport. Recently, he completed an online certificate in Negotiation Mastery from Harvard Business School. Angel is fluent in four languages, Arabic, Hebrew, German, and English, and admires and enjoys the value of diversity. He spends his free time with his family exploring new places and enjoying nature.
Quality Assurance
Mohammed Taher
Automation and Testing Engineer
About Mohammed
Mohammed Taher has more than a decade of experience in Quality Assurance and Software testing. He has extensive experience in Manual, Automation Testing of various applications in Agile, and waterfall of SDLC development environments. Mohammed has tested numerous business domains and technologies. He has experience in testing many different formats as well as in communicating and coordinating with testers, developers, and many more. He has also created a hybrid framework using Selenium.
Previously, Mohammed was at Estes as an Automation Engineer to build test result reports, writing scripts to automate tests to facilitate repeatable and efficient Software Test Cycles.
Prior to that, Mohammed worked at the U.S. Department of Veteran Affairs, Department of Defense for various QA roles.
Mohammed has a bachelor’s degree in Commerce from the National University of Bangladesh.
Dzmitry Karatkevich
Automation and Testing Engineer
About Dzmitry
Dzmitry Karatkevich has more than six years of software testing experience in IT, focusing on manual and automated testing of products, web-based applications, client-server applications, and web services/API testing.
Previously, Dzmitry worked as QA Automation Engineer at Freddie Mac where he utilized his extensive knowledge of Quality Assurance standards, Automation methodologies and strategies, and helped the company to build an automation data-driven framework for regression testing. Before that, he took multiple QA roles at Johnson & Johnson and UnitedHealth Group. Software Testing is not only Dzmitry’s career choice, but his passion. Aside from Software Automation and Quality Assurance, he is interested in blockchain development and cryptocurrencies.
Karatkevich graduated from Academy of Public Administration of Belarus with a master’s degree in Economics.
Jared Abarca
Senior Quality Assurance Engineer
About Jared
Jared Abarca has over eight years of experience working in information technology. He has been a consultant tester within various domains such as banking, retail, and health. He has a wide range of testing knowledge from functional testing to helping develop and maintain behavior-driven development automation frameworks. He believes Quality Assurance is an integral part of delivering a complete product to every user.
Jared likes to spend his time playing video games, watching movies and TV shows, and spending time with his family and friends. A hobby he has taken up is building custom keyboards.