The AdminaHealth Sales team will engage with you first. Through a series of conversations, they will help you determine what capabilities of the AdminaHealth Billing Suite you or each of your clients require and provide to you a custom pricing model to support those specific needs. Once the agreements are in the process of being executed, you will be assigned a Customer Success Team member.
Customer Success Team
The Customer Success Team will help assist you and your clients. They will guide you through the onboarding process, getting you up and running smoothly and with minimal effort. Each client is assigned a member of the Customer Success team who will know you, your clients, and their exact implementation details, and they will then continue to be your first stop when you or your clients have questions, need advice on operational procedures, or need guidance. We genuinely offer white-glove service with an ongoing relationship to ensure our product provides you enduring value.
Technical Support Team
The Technical Support Team ensures that your data and payments are flowing smoothly and without errors through the system. If you have any questions that the Customer Success Team can’t answer or you need help outside of normal business hours, you’ll engage with the Technical Support Team to get your questions answered or your issue resolved.