Billing, bill consolidation, reconciliation, and payments in support of employee benefits administration are excellent examples of a significant industry challenge. Billing is not a core competency of many of the organizations providing solutions to the industry and requires accuracy, data integrity, and quality to achieve high customer satisfaction. Employer plans vary from simple to very complex with a very diverse range of benefits and insurance coverages.
What if some of the administrative efficiencies can be realized TODAY, and include other coverages within a benefit plan such as life insurance, disability, and AD&D?